SOCIAL CRM FOR BUSINESS
01. All in One Inbox
Manage all your social media accounts in one place, easily and without getting distracted.
ENLARGE YOUR INTERACTION
Want to manage Customer Interaction
on Social Media?
SAVE TIME & MONEY
Do you know what is going on right now? View the latest acitivities and the situation of your team!
Quick Replies
Ease your life with saved replies and make your answers well structured.
Customized Customer Card
Save customer info in an exclusive customer card and make them valuable.
Case Management
All related messages from the same customer are grouped in the same case.
KPI & Reporting
Measure and report your performance based on SLAs and working hours.
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GÖKHAN AKTULAY | VODAFONE
We have learned more about our existing and potential customers and established more relevant and fast communications with them on the social media. Now, we receive more positive feedbacks.
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CEM BATU | PLASENTA
With regards to brands that we provide services, we have conducted better analyses about their customers and their expectations on the social media, resulting in establishment of more effective communications. We serve our brands better and better every day.
GREAT PRICE PLAN
Professional
$ 59 / month- 5 Social Account
- 1 Search Query
- 1 User
- Unlimited
Monthly Post - 3 Months
Conversation History
Customer Support
- Support via Email
- Social Customer Service Academy
- Monitera A Level Support SLA
Business
$ 299 / month- 10 Social Account
- 5 Search Query
- 5 User
- Unlimited
Monthly Post - 12 Months
Conversation History
Customer Support
- Priority Email & In-App Support
- Social Customer Service Academy
- Monitera AA Level Support SLA
- Dedicated Customer Success Manager
Enterprise
$ 599 / month- 20 Social Account
- 10 Search Query
- 10 User
- Unlimited
Monthly Post - Unlimited
Conversation History
Customer Support
- Priority Email & In-App Support
- Social Customer Service Academy
- Monitera AAA Level Support SLA
- Dedicated Customer Success Manager
- Setup Consultancy (Webinar)