Complaint management processes
We design efficient processes that will decrease working time up to %50 by investigating your existing customer complaint management systems
Thanks to the flexible feature of our product Engage makes an installation appropriate to the processes that we designed and we deliver it well-prepared.
It is possible to track and intervene the performance and alignment of each user on a real time basis.
You can form your own teams, and distribute certain complaints between the team members; or you can assign them automatically.
Wall performance report
With the help of specially designed displays, you can keep track of your social media management accounts total performance levels and activity status and, follow the recent trends on social media in real time.
We provide trainings specialized for your team; after the product installation is completed and management processes are prepared